Frequently Asked Questions

We are based out of the beautiful city of Los Angeles. But we love to travel!
We have been blessed to work in locations around the world. We want to make sure it is an affordable and easy experience for you both so we're more than happy to discuss and send through a customized international quote before locking you in!

That is perfectly fine! We will talk you through it and make you feel as comfortable as we can. We will suggest a few poses to make sure you're both looking and feeling confident, but then will give you direction and play around to let it naturally unfold from there. Forget about the cameras and remember why you fell in love. If this is something you'll worry about - we highly recommend booking in an engagement /couple shoot with us! This will give us a chance to get to know each other and answer any other questions/worries you may have.

Nothing will get in the way of making your day special! We will use umbrellas or look for the perfect undercover area. As long as you're happy to roll with the punches then we are too! A little wet hair and romantic rain kisses are super romantic anyway.

Yes, please! We will be on our feet all day and need our creative juices to keep on flowing! Your venue will offer vendor meals. All we ask that you let your coordinator know that we need to eat at the same time as the bridal party and guests as we need to be available to continue shooting

Absolutely! We believe in transparency and are happy to provide you with access to full galleries from recent weddings. This will give you a comprehensive view of our style and the quality of our work.

We take the security of your memories very seriously. We use multiple backup systems, both on-site and off-site, to ensure your photos and videos are safe. We store backups in secure, redundant locations to prevent any data loss.

If we have previously worked at your venue, we can share examples of our work there. If not, we are happy to visit the venue beforehand to familiarize ourselves with the layout, lighting, and unique features to ensure we are fully prepared for your big day.

Booking us is simple! We require a signed contract and a non-refundable deposit to secure your date. The remaining balance is typically due on the day of the wedding. We offer flexible payment plans to accommodate your needs.

Unfortunately no, we use purchased licensed music for our films which means we can legally post them online. We choose music that creates the overall vibe and mood of your day that reflects our style as well as your day. It's part of the creative control you give to us when you book.

To put it simply, no. When you hire us, you are hiring our style and trust us to bring our creative interpretation to your day, The editing process is equally important as the photo taking part.

Our turnaround time is about 2 - 6 weeks from the wedding

We will deliver an online gallery to you which allows you to download your images from the internet. Films will be delivered via gallery. Depending on what package you book, you will also receive a custom box containing prints and a USB.

Yes, we do! We can provide you with a list of references from past clients who have been thrilled with our work. You can also check out our reviews on our website and social media pages.

In the unlikely event of an emergency, we have a network of trusted professional photographers and videographers who can step in. We will ensure that your wedding is covered seamlessly, and you will be informed of any changes as soon as possible.

Absolutely! We understand that every wedding is unique, and we are happy to create a custom package that fits your specific needs and budget. Let us know what you’re looking for, and we’ll tailor a package just for you.

We are experienced in handling various lighting conditions. We use professional equipment and techniques to manage low light and harsh sunlight, ensuring that your photos and videos look beautiful regardless of the lighting conditions.